Terms & Conditions

Legal Entity Name: Premarket Australia Pty Ltd

ABN: 62 685 776 943 (registered and active from 1 April 2025)

ACN: 685 776 943

GST Status: Registered for GST from 1 April 2025

Registered Office / Principal Place of Business:
Kingscliff, New South Wales 2487, Australia

Contact Email: knockknock@premarket.homes

As a condition of using the Platform, all users agree to provide accurate, current, and complete information when creating accounts, listing properties, submitting offers, or interacting with other users and services. You are solely responsible for ensuring the integrity of any data or content you upload, submit, or share on the Platform.

Premarket does not independently verify property details, pricing expectations, user profiles, or any other data submitted by users. While we may provide automated suggestions or estimates, these are based on publicly available information, third-party sources, or internal algorithms, and are provided for general information purposes only.

You understand and acknowledge that:

• All property listings, images, descriptions, and engagement data originate from user submissions or publicly accessible records.
• It is your responsibility to correct or update any information that becomes inaccurate or outdated.
• You must not submit false, misleading, defamatory, or unlawful content of any kind.
• You must not impersonate another person or entity or misrepresent your affiliation with Premarket or any third party.

Premarket reserves the right, at its sole discretion, to remove, hide, or restrict content that is found to be false, misleading, in breach of these Terms, or otherwise harmful to the user experience or integrity of the Platform. However, we make no commitment to monitor, moderate, or review user-submitted content on a regular basis.

You acknowledge that reliance on any data, estimates, buyer activity, or campaign performance metrics provided through the Platform is at your own risk. Such data is not intended to replace professional advice, valuation, or legal due diligence.

Premarket provides access to a platform designed to facilitate communication and information-sharing between homeowners, buyers, agents, and third-party service providers. While we strive to maintain a high-quality and reliable user experience, we make no guarantees regarding the outcomes, accuracy, or effectiveness of any content, connection, or service accessed via the Platform.

The following commitments are expressly not made by Premarket:

• We do not promise or guarantee the sale of any property listed on the Platform.
• We do not provide real estate, legal, or financial advice.
• We do not verify or endorse any offers made by buyers, or the legitimacy of users.
• We do not act as an intermediary or negotiator in any property transaction.
• We do not represent any party in any formal property sale or agreement.

Users are solely responsible for their own decisions, actions, and transactions based on information obtained via the Platform. Premarket shall not be liable for any direct, indirect, incidental, or consequential loss or damage arising from your use of the Platform, including reliance on data, estimates, or third-party services.

Any statements made on the Platform — including campaign performance, buyer demand indicators, or agent feedback — are intended for informational purposes only. They should not be interpreted as predictions, guarantees, or representations of market value or sale potential.

Premarket reserves the right to modify, suspend, or discontinue any part of the Platform at any time without notice and without liability.

By using the Platform, you agree to conduct yourself in a lawful, respectful, and transparent manner. You acknowledge that your access to and use of Premarket is conditional upon compliance with these Terms, and that your continued use signifies your ongoing agreement to abide by them.

You are solely responsible for the following:

• Ensuring that any property details, personal information, and communication submitted through the Platform are accurate, honest, and free from misleading claims.
• Acting in good faith when expressing interest, submitting offers, or responding to inquiries — whether as a homeowner, buyer, or agent.
• Respecting the privacy and confidentiality of other users, and not using the Platform to solicit, harass, mislead, or spam individuals or businesses.
• Notifying Premarket promptly if you become aware of fraudulent activity, false listings, or breaches of these Terms by any other user.
• Complying with any applicable local laws and regulations, including but not limited to property, consumer, tax, and anti-discrimination laws.

You acknowledge that Premarket is a neutral platform designed to facilitate early-stage discovery, and that it is your personal responsibility to verify any data, pursue due diligence, and engage with licensed professionals when considering or participating in a transaction.

Premarket may, at its sole discretion, restrict, suspend, or terminate your access to the Platform if you are found to be in breach of these responsibilities or if your conduct is deemed harmful to the platform or its users.

All intellectual property rights in and to the Platform, including but not limited to software code, branding, visual design, layout, trademarks, service marks, logos, icons, text, images, videos, databases, algorithms, and any content created or provided by Premarket, are and remain the exclusive property of Premarket Australia Pty Ltd, unless otherwise explicitly stated.

Users are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Platform for its intended purpose in accordance with these Terms. This license does not include any rights to:

By uploading or submitting any content to the Platform — including but not limited to property images, videos, documents, written descriptions, or messages — you confirm that you are the rightful owner of that content or have obtained all necessary rights, licenses, or permissions from the rightful owner to use and share that content on Premarket.

You also grant Premarket Australia Pty Ltd an irrevocable, worldwide, royalty-free, perpetual license to use, display, reproduce, modify, distribute, and publish this content in any form or channel we choose — including but not limited to marketing, advertising, social media, commercial use, or platform improvements — without any further notice, approval, or compensation.

You acknowledge that Premarket may use uploaded content for the purpose of promoting the Platform, demonstrating user engagement, or showcasing properties, and you waive any claims relating to moral rights, attribution, or control over how that content is used once submitted.

• Modify, copy, reproduce, distribute, publish, or create derivative works from any part of the Platform or its content.
• Use Premarket branding, trademarks, or visual assets without express written permission.
• Scrape, crawl, or extract data from the Platform for commercial purposes without prior authorisation.
• Republish or redistribute any part of the Platform or its services without explicit written consent.

Content uploaded by users, including property listings, images, messages, or feedback, remains the intellectual property of the respective user. However, by uploading or submitting content to the Platform, you grant Premarket a non-exclusive, royalty-free, worldwide license to use, display, reproduce, adapt, and distribute such content as necessary to operate, promote, or improve the Platform.

Premarket respects the intellectual property rights of others and expects users to do the same. If you believe that your copyrighted work has been copied, used, or displayed on the Platform in a way that constitutes infringement, please contact us immediately at knockknock@premarket.homes with detailed information so we can investigate and take appropriate action.

Premarket is designed to support early-stage property discovery and interest validation by connecting homeowners, buyers, and agents through a neutral, technology-driven interface. The Platform is not intended to replace formal real estate processes, nor does it act as an agent or intermediary in any property transaction.

All users must use the Platform in accordance with these Terms and applicable laws. Misuse of features, abuse of communication channels, or the uploading of false or harmful information may result in immediate suspension or termination of your access.

Some features and services offered through the Premarket Platform may require payment. All paid features will be clearly marked, and users will be provided with pricing information before any charges are applied. By choosing to use a paid feature or service, you agree to pay the associated fees and abide by the applicable billing terms.

Payments made through the Platform are securely processed by third-party payment providers, such as Stripe, and may also include in-app payment gateways. Premarket does not directly store or handle your credit card information, and all payment details are subject to the terms and privacy policies of the applicable payment provider.

You are responsible for ensuring that your payment method is valid and that sufficient funds or credit are available to cover any charges. In the event of a failed or declined transaction, we may suspend or limit access to the relevant feature until payment is resolved.

All purchases are final unless otherwise stated. Refunds may be granted at our sole discretion and only in exceptional circumstances. If you believe you have been charged in error, please contact knockknock@premarket.homes within 7 days of the transaction for review.

Premarket is not responsible for delays, errors, or interruptions in payment processing caused by third-party platforms or service providers. Your use of these services is governed by their respective terms and conditions, and you acknowledge that disputes or chargebacks may require engagement with the payment processor directly.

Prices for services or features offered on the Platform are subject to change at any time without prior notice. Continued use of the Platform following a price change constitutes your acceptance of the updated pricing.

Premarket may refer or connect users to third-party service providers, including but not limited to conveyancers, mortgage brokers, building inspectors, agents, removalists, or document specialists. These referrals are provided for user convenience and do not constitute an endorsement, recommendation, or guarantee of service quality or availability.

These third parties operate independently of Premarket. Any interactions, transactions, or engagements between you and a referred third-party provider are conducted entirely at your own risk and discretion. You are responsible for reviewing their terms, verifying credentials, and making any necessary inquiries before proceeding.

Premarket does not control, supervise, or warrant the services, accuracy, pricing, reliability, legality, or conduct of any third-party provider. We accept no responsibility for any acts, omissions, damages, losses, or disputes that arise out of your engagement with third-party services.

From time to time, Premarket may receive commissions, referral fees, or other forms of compensation from third-party providers in connection with services referred through the Platform. By using these services, you acknowledge and consent to this potential commercial relationship.

You agree that any issues, disputes, or claims relating to third-party services must be addressed directly with the provider in question. Premarket will not act as an intermediary, negotiator, or dispute resolution body between users and third-party vendors.

To the fullest extent permitted by law, Premarket Australia Pty Ltd, including its directors, employees, contractors, affiliates, and representatives, shall not be liable to you or any third party for any loss, damage, or liability (whether direct, indirect, incidental, special, punitive, or consequential) arising out of or in connection with your access to or use of the Platform, its features, or any third-party services accessed through it.

This includes, but is not limited to, liability for:

• Loss of profits, revenue, business, or opportunity
• Loss or corruption of data or content
• Missed opportunities regarding the sale of a property
• Missed or lost revenue regarding the sale of a property
• Delays or interruptions in service
• Failure to secure a buyer or complete a property transaction
• Any reliance placed on campaign results, insights, estimates, or user engagement metrics
• Acts or omissions of referred or third-party service providers

You acknowledge that Premarket is not a licensed real estate agency or broker and that we do not facilitate, represent, or guarantee any aspect of a property sale. You use the Platform at your own risk and are solely responsible for evaluating the accuracy, completeness, or usefulness of any data, interaction, or service made available.

Where liability cannot be excluded under applicable law, including under the Australian Consumer Law, our liability is limited to, at our sole discretion:

• The resupply of the relevant services; or
• The payment of the cost of having the services supplied again

In no event shall our total aggregate liability exceed the amount paid by you (if any) for access to the paid feature or service that directly gave rise to the claim.

This limitation of liability applies regardless of the legal theory under which the claim is brought, including but not limited to contract, tort (including negligence), statutory duty, or otherwise.

Premarket Australia Pty Ltd reserves the right to suspend, restrict, or permanently terminate your access to the Platform — in full or in part — at any time, with or without notice, if we determine, at our sole discretion, that:

• You have violated these Terms or any applicable law
• Your conduct presents a risk to other users, third parties, or the integrity of the Platform
• Your account is suspected of fraud, abuse, harassment, or misleading activity
• You have failed to pay for any paid features or services when due
• You have submitted false, offensive, or unlawful content

Suspension or termination may include the removal or hiding of your profile, listings, content, campaigns, or offers without liability to you. Any such decision is final and not subject to appeal unless otherwise required by law.

In the event of termination, your right to use the Platform will immediately cease. Any obligations or liabilities that accrued prior to termination — including indemnification, payment obligations, and legal responsibilities — will continue to apply.

Premarket is not required to retain or export any data, content, or communications associated with a terminated account. We recommend you keep local copies of any important content prior to account closure.

You may choose to cancel your account at any time by contacting us at knockknock@premarket.homes. Account deletion is permanent and cannot be reversed.